Contact

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CONTACT WiQU EXPERTS

Terms and conditions(Required)
Wiqu support

8am to 6pm UK Time

On Premise and Remote

office location and contact info

WiQU LTD
232 Bethnal Green Road
London E2 0AA
United Kingdom

WiQU SOLUTIONS S.L.
B72524234C/
Berrocal, 3, Portal D, 2B,
28021, Madrid, Spain

VAT7392048230

Social media

Response time

Time to first response (Business hours)

L1: Application Down

L2: Business hours

L1: Application Down

L2: Business hours

L1: Application Down

L2: Business hours

L1: Application Down

L2: Business hours

Resolution time

Time to first response (Business Hours)

Standard

Premium

Standard 9 hrs per day Mon - Fri

L2: Business hours

Initial Response Time (IRT)

Standard L1: 2 business hours

Premium L1: 1 hour

Standard l2: 6 business hours

Premium L2: 2 hours

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